Skip to content
iSmartMedia

Service

Claims & dispute handling

Incorrect third-party claims block or divert revenue. We review every claim on your linked channels, file disputes with evidence, and escalate through the CMS when needed.

What's included

What you get with Claims & dispute handling

  • Claim review on all linked channels
  • Disputes and appeals filed with evidence
  • Guidance on copyright strikes vs Content ID claims
  • Ownership conflict resolution between rights holders

Good to know

Disputing a valid claim can escalate to a copyright takedown and a strike on your channel. We only dispute claims we believe are wrong.

You keep 100% ownership of your channel, your content and your Google account. How our terms work

How it works

How it works for this service

The general onboarding steps are on how it works. Here is what happens for Claims & dispute handling specifically.

  1. 1

    Claim review

    We check every claim on your linked channels and flag the ones that are blocking or diverting revenue.
  2. 2

    Check the rights

    We work out who owns what. Some claims are valid, and we will tell you when they are.
  3. 3

    Dispute with evidence

    For invalid claims, we file disputes and appeals with licenses, contracts or other proof.
  4. 4

    Follow up and escalate

    We track each case and escalate through the CMS when a claimant doesn't respond or a conflict needs resolving.

Talk to us about Claims & dispute handling

Send your channel or catalog. We review it within 24–48 hours and reply with what we can do and a written quote.